Free ROI calculator

What does running your med spa manually really cost?

Most owners underestimate their true operations cost by 40-60%. Adjust the sliders to match your practice and see the full picture.

1 Your practice profile
$60,000
Gross monthly revenue including all treatments and retail
200
Total booked appointments per month across all providers
3 hrs
Reminders, DMs, reviews, follow-ups, scheduling, social media
2 Current operational gaps
20%
Industry average: 20-25% without automated reminders
4 hrs
How quickly you respond to DMs, web inquiries, and phone messages
12
DMs, form submissions, phone inquiries from potential new patients
30%
Percentage of Google/Yelp reviews you respond to

Your operations cost comparison

Annual cost of running operations manually vs. with RunMedSpa

Manual operations
$96,440
$8,037/month in hidden costs
Admin labor cost $23,400
Lost no-show revenue $36,000
Lost leads (slow response) $28,080
Missed review revenue $5,040
No follow-up rebooking loss $3,920
With RunMedSpa
$5,988
$499/month — all features included
Admin labor saved -$18,720
No-shows recovered -$16,200
Leads captured -$22,464
Review revenue gained -$4,536
Follow-up rebookings -$3,136
Annual net savings with RunMedSpa
$59,068
You save $4,922/month while getting better results on every metric
9.9x
Return on investment
780 hrs
Admin hours saved/year
18 days
Payback period

Detailed cost breakdown

Cost category Manual Automated
Admin labor (reminders, DMs, reviews, follow-ups) $23,400 $4,680
Revenue lost to no-shows $36,000 $19,800
Revenue lost to slow lead response $28,080 $5,616
Revenue lost from unmanaged reviews $5,040 $504
Revenue lost from no follow-up rebooking $3,920 $784
RunMedSpa subscription $0 $5,988
Total annual cost $96,440 $37,372

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How we calculate these numbers

Admin labor cost

Based on your daily admin hours at $30/hr (average front desk wage including benefits). RunMedSpa automates 80% of these tasks — reminders, DM responses, review replies, follow-ups — leaving only judgment-required work for your team.

No-show revenue loss

Calculated from your no-show rate and average appointment value. Automated 48/24/2hr reminder sequences reduce no-shows by 40-50% (we use 45% midpoint). Source: Journal of Medical Internet Research.

Lead response loss

Leads contacted within 5 minutes are 100x more likely to convert (InsideSales.com). We calculate the conversion gap between your current response time and the 5-minute automated response, applied to your weekly inquiry volume.

Review management impact

Practices that respond to 90%+ of reviews see 12-18% higher booking rates (BrightLocal). We calculate the revenue difference between your current response rate and 95% automated response rate.

Follow-up rebooking

53% of patients don't return, primarily due to lack of follow-up. Automated aftercare sequences at 24hr, 7-day, and optimal rebooking intervals improve retention by 15-20%. We use 15% conservatively.

Conservative estimates

All calculations use the low end of published research ranges. Your actual savings are likely higher. We don't include secondary effects like referral revenue from better reviews or lifetime value increases from better retention.