Privacy Policy
Last updated: March 5, 2026
RunMedSpa ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at runmedspa.com and use our services.
1. Information We Collect
Information you provide directly:
- Email address — when you join our waitlist, subscribe to our blog, or use our calculator
- Business information — when you sign up for our service, including your med spa name, location, and booking system details
- Communication preferences — your preferred communication channels and times
Information collected automatically:
- Usage data — pages visited, time on site, and interactions with our tools (e.g., calculator inputs)
- Device information — browser type, operating system, and screen resolution
- IP address — for security and fraud prevention
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Send you emails you opted into (waitlist updates, blog content, drip sequences)
- Improve our website and services based on usage patterns
- Respond to your inquiries and provide customer support
- Protect against fraud and unauthorized access
We do not sell, rent, or trade your personal information to third parties.
3. Email Communications
When you join our waitlist, you will receive:
- A welcome email with your free operations audit
- A short drip sequence (3 emails over 8 days) with med spa industry insights
Every email includes an unsubscribe link. You can opt out at any time by clicking "unsubscribe" or by contacting us at hello@runmedspa.com.
4. Data Sharing
We may share your information with:
- Email service providers (e.g., Resend) to deliver emails you opted into
- Payment processors (e.g., Stripe) to process subscription payments
- Hosting providers to serve our website and application
These providers are contractually bound to protect your data and use it only for the services we engage them for.
5. Data Security
We implement industry-standard security measures to protect your information, including encrypted data transmission (HTTPS), secure server infrastructure, and access controls. However, no method of electronic transmission or storage is 100% secure.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. If you unsubscribe from our waitlist, we will remove your email from active mailing lists within 48 hours. You may request complete deletion of your data at any time.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your personal information
- Opt out of marketing communications
- Export your data in a portable format
To exercise any of these rights, contact us at hello@runmedspa.com.
8. CAN-SPAM Compliance
We comply with the CAN-SPAM Act. All commercial emails include our physical mailing address, clear identification as advertising (where applicable), and a functioning unsubscribe mechanism. We honor unsubscribe requests within 10 business days.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Email: hello@runmedspa.com