Free Self-Assessment

How efficient are your med spa operations?

17 questions across 5 categories. Takes about 3 minutes.

Most single-owner med spas score 25-45 out of 85.

0 of 17 answered 0%

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Appointment Management

How you handle scheduling, reminders, and no-shows

1. Do you send automated appointment reminders?

2. Do you track your no-show rate?

3. What happens when a patient no-shows?

4. Do reminders include treatment-specific prep instructions?

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Patient Communication

Inquiry response, follow-ups, and ongoing engagement

5. How quickly do you respond to new inquiries (DMs, web forms)?

6. Do you send post-treatment follow-up messages?

7. Do you have a lead nurturing sequence for inquiries that don't book?

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Review Management

Online reputation, review requests, and responses

8. Do you actively request Google reviews from patients?

9. How quickly do you respond to new reviews?

10. Do you have a process for handling negative reviews?

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Content & Marketing

Social media, content calendar, and brand consistency

11. How often do you post on Instagram?

12. Do you have a content calendar?

13. How long does social media take you daily?

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Financial Operations

Revenue tracking, reporting, and business intelligence

14. Do you track revenue per treatment type?

15. Do you get a daily business summary?

16. Can you see patient lifetime value easily?

17. Do you track the ROI of your marketing spend?

Answer all 17 questions to see your results.

out of 85 points

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