See exactly how RunMedSpa runs your back-office

Hey! Thanks for reaching out! Botox at Glow Med Spa starts at $12/unit, and most people need 20-40 units depending on the area. For first-timers, we offer a complimentary consultation so we can create a personalized plan and answer all your questions — no pressure at all!

Totally normal to feel a little nervous. The treatment takes about 15 minutes and most patients say it feels like a tiny pinch. Our injector, Dr. Chen, has 8+ years of experience and loves working with first-timers.

Want me to get you set up with a free consultation? We have openings this week!

Hi Jessica! Great question — natural results are absolutely our specialty. For a subtle, natural enhancement we typically recommend starting with 0.5-1 syringe of Juvederm Ultra. It adds definition and hydration without looking "done."

Dr. Chen takes a conservative approach and always starts with less — you can always add more at a follow-up if you want. Most patients are surprised at how natural the results look.

I'd love to get you in for a complimentary consultation where Dr. Chen can assess your lips and show you what to expect. We have availability this Thursday and Friday — would either work for you?

Thank you so much, Michelle! We're so glad Dr. Chen made you feel comfortable — she loves working with first-timers. Natural results are always our goal, so it's wonderful to hear that's exactly what you got. We can't wait to see you again! ☀

David, thank you for your honest feedback. You're right — a 25-minute wait is not the experience we want for our patients, and we sincerely apologize. We're looking into our scheduling to make sure this doesn't happen again. We'd love the chance to make it right. Could you give us a call at (555) 123-4567 so we can schedule a follow-up at a time that works best for you?

Hi Amy! We hope you're loving how your skin looks after your chemical peel. If you have a moment, would you mind leaving us a review on Google? It helps other patients find us and means the world to our small team. Here's a direct link: [Google Review Link]

Thank you so much! We'd love to see you again for your next session.

Hi Lisa! Thanks for coming in today. Here are your Botox aftercare instructions:

• Avoid touching or rubbing the treated areas for 4 hours
• Stay upright for 4 hours (no napping face-down)
• No strenuous exercise for 24 hours
• Avoid alcohol for 24 hours
• Results appear in 3-7 days and peak at 2 weeks

If you have any concerns, don't hesitate to reply to this message. We're here for you!

Hi Lisa! Just checking in — how are you feeling after your Botox yesterday? Any bruising or swelling is totally normal and should resolve within a few days. Let us know if you have any questions!

Hi Lisa! It's been a week since your Botox treatment. On a scale of 1-10, how happy are you with your results so far? (Just reply with a number.) We love hearing your feedback!

Hi Lisa! It's been about 10 weeks since your last Botox session — this is usually the perfect time to schedule your next treatment to maintain your results. We have availability next week. Want me to book you in?

Reply YES and I'll send you available times, or reply LATER if you need more time.